Shipping policy

FashionSava Shipping Policy

FashionSava is dedicated to providing a smooth and transparent shipping experience to our valued customers worldwide. Please review our updated shipping policy below:

1. Shipping Regions

We proudly ship to the following regions:

  • United States & U.S. Territories:
    Including P.O. Boxes, all U.S. Military bases (APO/FPO), Puerto Rico, Guam, and the U.S. Virgin Islands.

  • North America:
    Canada, Mexico

  • Oceania:
    Australia, New Zealand

  • Europe & United Kingdom:
    United Kingdom, Austria, France, Germany, Bulgaria, Poland, Spain, Italy, Hungary, Belgium, Netherlands, Sweden

  • Middle East & Asia:
    United Arab Emirates (UAE), Saudi Arabia, Singapore, Japan

Orders from countries not listed above are currently not available for shipping.

2. Order Processing

  • Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays) after your order confirmation.

  • During peak seasons or special promotions, processing times may be slightly longer. You will receive an email notification once your order has been processed and shipped.

3. Shipping Rates

  • We are pleased to offer free shipping on all orders.

  • Shipping costs are built into our product pricing, so no additional shipping fee is charged at checkout.

4. Estimated Delivery Times

  • United States: Estimated delivery within 6–12 business days after order processing.

  • International (Canada, Mexico, Australia, New Zealand, United Kingdom, Europe, UAE, Saudi Arabia, Singapore, Japan): Estimated delivery within 7–16 business days after order processing.

Note: Actual delivery times may vary due to factors such as customs processing and carrier schedules. If your order arrives sooner than estimated, consider it a welcome bonus!

5. Shipment Confirmation and Order Tracking

  • Once your order has shipped, you will receive a shipment confirmation email with tracking information.

  • You can use the provided tracking link to monitor your order’s progress.

6. Customs, Duties, and Taxes

  • FashionSava is not responsible for any customs fees, duties, or taxes imposed by your country’s customs authorities.

  • Any additional charges incurred during or after shipping are the responsibility of the customer.

7. Damages and Issues

  • If your order arrives damaged or you receive an incorrect item, please contact us immediately at support@fashionsava.com.

  • Provide your order number, a description of the issue, and relevant photos.

  • Please inspect your order upon receipt and report any issues within 7 days of delivery so we can resolve them promptly.

8. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages confirmed to be delivered to the address provided at checkout.

  • Upon inquiry, we will provide tracking details, delivery date, and carrier information to help you investigate with the carrier.

9. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us:

Hazellea Media LLC
Email: support@fashionsava.com
Address: 1942 W Gray St, Unit #81, Houston, TX 77019, United States